The idea of nosey curiosity was very intriguing to me as well. Once I thought about it the issue seemed obvious. Next module, you will see Maria and I have a coaching conversation and see if you can determine what the issue is vs what the coachee is struggling with.
You’ll get an opportunity at the workshop tonight to work directly on what questions.
Quality improvement methods are processes used to assess data, identify gaps, develop an action plan for change and measure whether those changes produce the desired improvements. For example:
PDSA (Plan Do Study Act)
Lean
Six Sigma
Institute for Healthcare Improvement (IHI) Model for Improvement
Evidence-based Practice for Improving Quality (EPIQ)
Federation of Medical Regulatory Authorities of Canada (FMRAC) Physician Practice Improvement cycle