int-6: IN TERMS OF CONFLICT OF INTEREST A PROCESS MUST BE IN PLACE FOR GATHERING, MANAGING, AND DISCLOSING CONFLICTS OF INTEREST (COIS). PLEASE DESCRIBE THIS PROCESS

Personal Development

Examples of personal development include:

“Set personal goals with my leader when completing my annual review and teaching evaluations to improve my communication and teamwork”
“Set personal goals when debriefed following a 360 evaluation to improve my leadership ability”
“Reflect on and make changes to improve my work life balance after completion of a burn out assessment”
“Reflect and set SMART goals based on feedback from patient surveys to enhance my communication skills”

Quality improvement activity

Quality improvement activity examples:

CPSA Group Practice Review (GPR)
CPSA Patient Record Content Review – Physician Self-Review or Peer Review
CPSA Standard of Practice Review – Referral Consultation

Quality improvement methods

Quality improvement methods are processes used to assess data, identify gaps, develop an action plan for change and measure whether those changes produce the desired improvements. For example:

PDSA (Plan Do Study Act)
Lean
Six Sigma
Institute for Healthcare Improvement (IHI) Model for Improvement
Evidence-based Practice for Improving Quality (EPIQ)
Federation of Medical Regulatory Authorities of Canada (FMRAC) Physician Practice Improvement cycle
Alberta Health Services (AHS) Improvement Way

Data

Performance data
Screening data
Adherence to reporting standards
Feedback data from teaching
Patient outcomes data
Audit of processes of clinical care
Health Quality Council of Alberta (HQCA) data
Electronic Medical Record (EMR) data
MD Snapshot